Order receipt: The receipt is made by the person referred to in the order as the recipient, at the address you indicated when submitting your order.
Order delivery method:
- The order is shipped to the address you have indicated to us when submitting your order. Shipping is done by courier. We reserve the right to modify shipping methods, terms and prices at will and without prior notice.
- Pickup from the store:
You can pick up your order from our atelier, at 55 Agiou Georgiou Str., 15451, Neo Psychiko.
Collection from the store, if your order has been placed through our online store, is done after communication at the e-shop’s contact phone number.
Conditions for receiving from a store:
– An order must have been placed in our online store.
– When receiving you should have with you:
- The information required to verify your identity (identity card or passport showing your information).
- The confirmation of your order on your mobile phone.
- If the payment has been made by deposit, you must also present the proof of deposit (email to your mobile phone).
- You can come to the store to pick up your order after a phone appointment.
- If we realize that you are abusing this option (e.g. repeatedly ordering items through the online store and not receiving them from the store, etc.), we reserve the right to refuse to receive your order from our stores.
Order confirmation: Every order is always accompanied by a telephone confirmation.
You can be informed about the progress of your order, either by phone or by sending (e-mail).
Product availability: We reserve the right to inform you if an item is not available after you have placed your order and to inform you of the likely delivery time. If you do not wish the delivery of the specific item, it is removed from your order. Any remaining order is executed normally.
When no execution deadline is stated upon receipt of the order, we must deliver your order to you no later than thirty (30) days after the receipt of the order.
Exceptions on the above: If there is a problem with the availability of the item and this has been communicated to you in advance or for reasons of force majeure.
We only ship within Greece.
The indicated prices of the products are the final ones (that is, the corresponding VAT is included), while they do not include any shipping costs. Our online store reserves the right to change prices without prior notice to the customer.
Our company is not bound under any circumstances to ship the order of products, which are offered through the online store, and due to a typographical or computer error are presented at a different price than the current price in the published price list.
Order cancellation: Order cancellation is accepted as long as it has not yet been executed or delivered. The cancellation must be done either by sending e-mail or by phone.